Shipping Policy
Last updated: October 2025
Welcome to Spade of Cotton. We value your trust and strive to ensure that your shopping experience with us is smooth and reliable. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive an email or SMS notification once your order has been dispatched.
2. Shipping Time
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Metro Cities: 3–5 business days
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Non-Metro & Tier-2 Cities: 5–7 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen factors.
3. Shipping Charges
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your package’s status.
5. International Shipping
At present, Spade of Cotton ships only within India. International shipping will be introduced soon.
6. Address Accuracy
Please ensure your shipping address and contact details are correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Delays & Non-Delivery
If your order is delayed or marked as undelivered, please contact our support team at support@spadeofcotton.in within 7 days of the expected delivery date. We’ll coordinate with the courier partner to resolve the issue.
8. Damaged or Missing Items
If your package arrives damaged or items are missing, please email us within 24 hours of receiving your order with:
We’ll review and respond promptly.
9. Contact Us
For any queries related to shipping or delivery, please reach out to:
📧 support@spadeofcotton.in
📞 +91 8274840763
🌐 www.spadeofcotton.in
